All Leo and Violette products have a one-year warranty during which we take over repairs related to a manufacturing defect.
This warranty does not cover damage resulting from inappropriate use of our products, wear and aging of natural materials (leather, brass, cotton, etc.)
Beyond this year a contribution of 20 to 80€ will be required for the support of a repair. Repairs requiring a return to the workshop in Italy take on average 6 to 8 weeks.
If you want to send your bag for repair, we invite you to send an email to contact@leoetviolette.com explaining the desired repair and, if possible, enclosing photographs. We will then tell you if a repair is possible, and at what cost.